ChatGPT for Marketing: How This AI Tool Will Impact Agencies

Feb 28, 2023

Once ChatGPT made its debut, the discussion about what it is going to do to marketing agencies began almost immediately. There have been tons of articles, videos, and podcasts on this topic. Consequently, those within the industry are getting lots of mixed messages concerning the impact and use of ChatGPT for marketing purposes.

When you’re feeling confused (and anxious for your online business’s future), you’re not alone.

So, let’s discuss it…

How ChatGPT Can Be Used for Marketing

ChatGPT is an AI-powered chatbot that offers conversational responses to questions and prompts, making it a priceless tool for marketing purposes. As a substitute of typing a question into Google and reviewing each result, you’ll be able to head over to ChatGPT and get a single answer. Plus, you’ll be able to keep the conversation going to dive deeper into the subject or refine the responses.

Listed here are some common applications of ChatGPT for marketing:

  • It could help brainstorm recent content ideas.
  • It could aid in keyword research for search engine marketing.
  • It could generate ad copy.
  • It could be used to draft business emails and letters.
  • It could provide short descriptions for videos.
  • It could produce content for blogs, ebooks, etc.
  • It could assist in debugging code errors.
  • It could analyze customer data.
  • It could offer responses for customer support automation.

As you’ll be able to see, there’s lots of potential in applying ChatGPT for various marketing tasks. But that’s a part of the issue—at the very least for some marketers. The undeniable fact that this transformative software can do all of the above (and more) has left many marketing professionals scared.

Why Some Marketers Are Afraid of ChatGPT

Considered one of the largest concerns in the entire debate about ChatGPT is that the tool will negatively affect marketers. There’s a fear it is going to replace specific roles, including writers, programmers, PPC experts, and search engine marketing specialists. But there’s also a fear it is going to wipe out marketing agencies entirely.

Principally, marketing professionals are nervous that ChatGPT will make their jobs obsolete.

A part of it’s because the applications of ChatGPT for marketing are growing by the day. As mentioned earlier, it will probably be used to finish plenty of tasks that folks often handle. Its current capabilities are already impressive, and it is going to only improve with time.

The opposite part is the concept that ChatGPT might grow to be an alternative to Google and other engines like google. In spite of everything, it’s more convenient to generate one answer than to scroll through multiple results on a SERP. So if more people go for ChatGPT than Google, it could spell trouble for marketers specializing in search engine marketing and paid promoting.

This isn’t the primary time we’ve been threatened by recent technology, and it probably won’t be the last. But that’s why it’s price examining what we, as marketers, can do this ChatGPT can’t.

Where ChatGPT Falls Short

Despite its speed, convenience, and capabilities, ChatGPT has its fair proportion of limitations. There’s little question about that. It’s not quite sophisticated enough to tackle some tasks completely. Plus, it has the potential to be…well, mistaken.

Listed here are a number of examples:

  • The answers aren’t all the time reliable or available.

When you ask ChatGPT an issue, there’s a likelihood you’ll get an incorrect answer. The tool doesn’t actually know if a solution is accurate or not. Sometimes (about 15-20% of the time), it “hallucinates” and just makes things up.
Moreover, ChatGPT can’t all the time generate a response to an issue. This often happens whenever you ask about current events. ChatGPT’s training data was cut off in 2021, which implies up-to-date knowledge is probably not available.

  • It could introduce plagiarism issues.

When you use content from ChatGPT as is, you might find yourself plagiarizing. Tests have shown the tool has a bent to paraphrase or outright copy text without citing the unique source. Keep in mind that every response is predicated on training data. So, it’s pulling and distilling information into its own language quite than producing it outright.

  • It often requires very specific instructions.

Once you use ChatGPT for marketing purposes, you continue to should be pretty hands on. The tool gets confused by ambiguity, so you might want to provide specific instructions. Depending on the scope of labor, it could be faster to handle it manually…

Ultimately, ChatGPT’s limitations prevent it from matching us as marketers. And even ChatGPT agrees…

A ChatGPT response to the prompt will ChatGPT replace marketers.

What Experts Are Saying about ChatGPT

As discussed at first, there are lots of conflicting viewpoints concerning the use of ChatGPT for marketing and whether it bodes well for us or not. So, here’s what among the experts are saying…

Karen Hite of Hite Digital

“I believe that ChatGPT (currently at the very least) is pretty much as good because the person feeding the prompt to it. Which tells you the tool itself isn’t able to make (by itself) an incredible copy right off the bat with just an issue… I think that true marketers will use this tool to make their lives easier AND add to it to make amazing copy that adds value.”

Perry Belcher

“ChatGPT is just the tip of the iceberg of what the automaton tsunami that’s coming quick, fast and in a rush… For the smart ones of us who grasp these 4.0 smart technologies and keep our eyes on the horizon for what’s next, that is an exciting time because we see what’s ahead.”

Mark de Grasse of DigitalMarketer

In a previous article about AI’s impact on marketing careers, DigitalMarketer’s own Mark de Grasse had this to say: “You don’t have be afraid of the approaching changes, but you do must be open and aware of them. Start using AI straight away, and really begin to take into consideration what makes you special as an individual.”

Ann Gynn of Content Marketing Institute

In an article a few content marketing experiment with ChatGPT, Ann Gynn stated, “ChatGPT is usually a great tool, nevertheless it’s no alternative for human creativity and judgment.”

Dr. Peter J. Meyers of Moz

Soothing fears about ChatGPT replacing Google, Moz Marketing Scientist Dr. Peter J. Meyers said, “While Google isn’t going anywhere, we are able to expect the landscape of search to alter in unexpected (and infrequently unwanted) ways in the subsequent yr.”

As for me, I believe ChatGPT is just one other tool. It’s something we are able to use to streamline our efforts and grow to be more efficient. In fact, this is just true for those who’re focused on delivering priceless, educational content (and high-quality work overall) on your clients.

How the Use of ChatGPT for Marketing Will Affect Agencies

Ultimately, ChatGPT will prove useful for some and harmful for others.

Here’s what I mean…

True marketers and legit agencies work hard for his or her clients. They put money into themselves and their teams, taking every opportunity to enhance their skills. They usually do all this to make sure they’re equipped to assist their clients grow.

Becoming a successful marketing skilled—irrespective of the specialty—takes time, effort, and keenness. And despite how great a tool like ChatGPT could appear, it will probably’t replace years of coaching and experience. It could’t tackle every task and even deliver the identical level of service as marketers.


Since it’s not in a position to do things corresponding to the next:

  • Take brand guidelines into consideration
  • Apply principles learned from training
  • Double-check the accuracy of data
  • Speak to customers’ emotions
  • Create great copy right off the bat

What it will probably do is help great agencies grow to be even higher. By leveraging ChatGPT for marketing, teams can work even smarter and faster. The time normally spent on easy or repetitive tasks might be shifted to people who require a private touch. And on top of all that, there’s also the potential to work more efficiently while keeping pricing the identical.

Simply to hit the purpose home, here’s the response from ChatGPT when asked how it is going to impact marketing agencies:

A ChatGPT response to the prompt how will ChatGPT impact marketing agencies.

On to the bad news…

For agencies that do the bare minimum for his or her clients, ChatGPT might be problematic. But that’s primarily because those varieties of agencies might depend on it completely. And as we’ve already covered, that’s not the solution to go. Doing so will just worsen results, cause job losses, and drive away customers.

You shouldn’t run from ChatGPT and other AI technology, but you furthermore may shouldn’t depend upon it.

Bottom Line

There’s virtually no likelihood that ChatGPT will wipe out legitimate marketing agencies. When you strive to create high-quality work on your clients, you’ll be able to rest easy knowing that is just one other tool you should utilize to your advantage. And if applied accurately, it will probably go a great distance toward reducing expenses and streamlining your efforts.